Frequently Asked Questions Q. I already have a legal Last Will & Testament. Why should I complete Think Beyond the Will? A. There are a great many things not covered in a traditional will, especially those of a personal nature (example: my husbands final resting place, how to connect with your friends, your computer's passwords, your health history, etc.)  Q. How confidential is it?  A. Extremely. All information provided by the client will be held in the strictest confidence.  Q. Is it self-service or is there someone to walk me through the process?  A. Be assured, I will be with you throughout the entire process.  Q. What is the best way to get in contact with customer support? A. By Email or live phone call with me.  Q. Is there a limit on the number of questions one can ask? A. No. Ask away.  Q. How soon will I have the final report?  A. Normally, within 3 business days.